[vc_row full_width=”stretch_row_content” hongo_enable_responsive_css=”1″ css=”.vc_custom_1563876545665{padding-right: 30% !important;padding-left: 30% !important;}” responsive_css=”.hongo_responsive_1563876545671{padding_right_laptop:9%25|padding_left_laptop:9%25|padding_right_desktop:5%25|padding_left_desktop:5%25|padding_right_tablet:9px|padding_left_tablet:9px|padding_right_mobile:0px|padding_left_mobile:0px},”][vc_column width=”1/2″ hongo_enable_responsive_css=”1″ css=”.vc_custom_1563877747979{padding-right: 60px !important;}” responsive_css=”.hongo_responsive_1563877747985{padding_right_desktop:40px|padding_right_tablet:15px|margin_bottom_mobile:30px},”][hongo_section_heading hongo_heading_type=”heading-style-1″ hongo_heading=”Warranty Information” hongo_font_title_setting=”.hongo_font_1597133644123{weight_lg:text-lg-500},”][hongo_separator hongo_separator_style=”separator-style-2″ hongo_separator_type=”solid” hongo_separator_height=”2px” hongo_separator_width=”100%” hongo_sep_bg_color=”#232323″ hongo_css=”.vc_custom_1561642938467{margin-top: 15px !important;margin-bottom: 15px !important;}”][hongo_accordion hongo_accordion_style=”accordion-style-4″ hongo_accordion=”%5B%7B%22hongo_accordion_title%22%3A%22Is%20there%20a%20warranty%20offered%3F%22%2C%22hongo_accordion_active%22%3A%221%22%2C%22hongo_content%22%3A%22Yes!%20The%20Go%20Charged%20Velociraptor%20comes%20with%20a%2012-month%20parts%20only%20warranty%20against%20manufacturing%20defects%20in%20materials%20or%20workmanship%20on%20its%20frame%2C%20battery%2C%20controller%20and%20motor%20assembly.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22When%20does%20the%20warranty%20start%3F%22%2C%22hongo_content%22%3A%22The%20warranty%20period%20starts%20from%20date%20of%20purchase.%20%22%7D%2C%7B%22hongo_accordion_title%22%3A%22Is%20the%20warranty%20transferable%3F%22%2C%22hongo_content%22%3A%22The%20Warranty%20is%20valid%20for%20the%20original%20purchaser%20only%2C%20who%20bought%20the%20product%20from%20Go%20Charged%20or%20an%20authorised%20dealer.%20Please%20retain%20original%20invoice%20as%20proof%20of%20purchase.%20%22%7D%2C%7B%22hongo_accordion_title%22%3A%22What%20doesn’t%20the%20warranty%20cover%3F%22%2C%22hongo_content%22%3A%22a)%5CtThis%20warranty%20does%20not%20cover%20ordinary%20wear%20and%20tear%2C%20user%20negligence%2C%20misuse%20or%20abuse%2C%20accident%2C%20fire%20or%20malicious%20damage%20by%20a%20third%20party%20or%20corrosion%20of%20parts.%20This%20limited%20warranty%20does%20not%20apply%20to%20parts%20or%20components%20subject%20to%20normal%20wear%20and%20tear%20(including%20but%20not%20limited%20to%20tyres%2C%20tubes%2C%20cables%2C%20foot-pad%2C%20brake%20pads)%2C%20malfunctions%2C%20or%20failures%20due%20to%20abuse%2C%20neglect%2C%20improper%20repair%2C%20improper%20maintenance%2C%20alteration%2C%20modification%2C%20accidents%2C%20or%20other%20improper%20use.%5Cnb)%5CtRepairs%20or%20replacement%20parts%20required%20where%20the%20above%20mentioned%20is%20evident%20to%20have%20contributed%20to%20a%20component%20failure%2C%20will%20not%20be%20covered%20under%20warranty.%5Cnc)%5CtOther%20exclusions%20include%2C%20but%20are%20not%20limited%20to%2C%20damage%20inflicted%20by%20outer%20force%2C%20intervention%20by%20unauthorised%20parties%2C%20incorrect%20handling%20of%20the%20product%2C%20non-compliance%20of%20the%20operating%20instructions%20and%20commercial%20use.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22Are%20there%20other%20things%20to%20note%3F%22%2C%22hongo_content%22%3A%22Warranties%20are%20void%20if%20the%20Go%20Charged%20Product%20is%20used%20for%20other%20than%20normal%20activities%2C%20or%20not%20in%20accordance%20with%20the%20instructions%20set%20out%20in%20the%20owner%E2%80%99s%20manual%20including%20but%20not%20limited%20to%3B%5Cn%5Cni)%5CtFailing%20to%20maintain%20in%20accordance%20with%20the%20owner%E2%80%99s%20manual%20and%20service%20and%20maintenance%20schedules.%5Cnii)%5CtRepairs%20or%20modifications%20have%20been%20made%2C%20unless%20approved%20and%20authorised%20by%20Go%20Charged%20Limited%20and%20carried%20out%20by%20an%20authorised%20service%20personnel.%5Cniii)%5CtProof%20of%20purchase%20is%20not%20available.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22Limited%20Liability%22%2C%22hongo_content%22%3A%22a)%5CtThis%20warranty%20does%20not%20cover%20any%20personal%20injuries%2C%20damage%20to%20or%20failure%20of%20the%20product%20or%20any%20other%20losses%20due%20to%20accident%2C%20misuse%2C%20neglect%2C%20abuse%2C%20normal%20wear%2C%20improper%20assembly%20or%20improper%20maintenance.%20%20In%20no%20event%20shall%20Go%20Charged%20be%20responsible%20for%20direct%2C%20incidental%20or%20consequential%20damages%2C%20including%2C%20and%20without%20limitation%2C%20damages%20for%20personal%20injury%2C%20property%20damage%2C%20or%20economic%20losses%2C%20whether%20based%20on%20contract%2C%20warranty%2C%20negligence%2C%20product%20liability%2C%20or%20any%20other%20theory.%5Cnb)%5CtThis%20warranty%20is%20extended%20to%20the%20original%20owner%20only%20and%20does%20not%20cover%20any%20defect%2C%20malfunction%20or%20failure%2C%20which%20does%20not%20conform%20to%20the%20limited%20warranty%20aforementioned.%22%7D%5D” accordion_preview_image=”” hongo_font_title_setting=”” hongo_font_content_setting=””][/vc_column][vc_column width=”1/2″ hongo_enable_responsive_css=”1″ css=”.vc_custom_1563876455456{padding-left: 60px !important;}” responsive_css=”.hongo_responsive_1563876455461{padding_left_desktop:40px|padding_left_tablet:15px},”][hongo_section_heading hongo_heading_type=”heading-style-1″ hongo_heading=”Claims information” hongo_font_title_setting=”.hongo_font_1597135230996{weight_lg:text-lg-500},”][hongo_separator hongo_separator_style=”separator-style-2″ hongo_separator_type=”solid” hongo_separator_height=”2px” hongo_separator_width=”100%” hongo_sep_bg_color=”#232323″ hongo_css=”.vc_custom_1561642938467{margin-top: 15px !important;margin-bottom: 15px !important;}”][hongo_accordion hongo_accordion_style=”accordion-style-4″ hongo_accordion=”%5B%7B%22hongo_accordion_title%22%3A%22What%20is%20the%20first%20thing%20to%20do%20if%20I%20discover%20a%20fault%3F%22%2C%22hongo_accordion_active%22%3A%221%22%2C%22hongo_content%22%3A%22In%20the%20event%20that%20a%20fault%20does%20arise%2C%20please%20contact%20Go%20Charged%20as%20soon%20as%20you%20can%20via%20sales%40gocharged.co.nz%2C%20directly%20with%20a%20detailed%20and%20accurate%20description%20of%20the%20fault%20and%2For%20symptoms%20being%20experienced%20to%20assist%20in%20efficiently%20diagnosing%20the%20problem.%20%22%7D%2C%7B%22hongo_accordion_title%22%3A%22Are%20there%20steps%20to%20follow%20to%20troubleshoot%20and%20identify%20issues%3F%22%2C%22hongo_content%22%3A%22Once%20reported%2C%20customers%20must%20comply%20with%20directions%20from%20Go%20Charged%20in%20relation%20to%20troubleshooting%20the%20reported%20issues%20to%20enable%20a%20swift%20resolution.%20%20This%20may%20include%20supplying%20photos%20or%20other%20supporting%20information%20to%20assist%20with%20the%20diagnosis.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22How%20can%20I%20help%20make%20the%20process%20as%20smooth%20and%20quick%20as%20possible%3F%22%2C%22hongo_content%22%3A%22Where%20possible%20and%20practical%20the%20customer%20may%20be%20required%20to%20assist%20in%20replacing%20faulty%20parts.%20If%20however%20this%20is%20not%20practical%20and%20the%20vehicle%20requires%20more%20technical%20attention%2C%20Go%20Charged%20will%20work%20with%20customer%20to%20arrange%20shipping%20of%20relevant%20parts%20to%20an%20official%20Go%20Charged%20service%20centre%20for%20repair.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22Will%20there%20be%20costs%20involved%3F%22%2C%22hongo_content%22%3A%22The%20customer%20is%20responsible%20for%20any%20inwards%20freight%20charge%20to%20return%20a%20product%20for%20warranty%20and%20or%20service.%5CnGo%20Charged%20reserves%20the%20right%20to%20seek%20reimbursement%20for%20freight%20and%20labour%20costs%20where%20the%20Go%20Charged%20product%20or%20parts%20are%20found%20to%20be%20in%20good%20and%20working%20condition%2C%20without%20issue.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22What%20are%20my%20responsibilities%3F%22%2C%22hongo_content%22%3A%22The%20customer%20will%20be%20responsible%20to%20provide%20packaging%20at%20own%20cost%20to%20enable%20safe%20transit%20to%20the%20relevant%20Go%20Charged%20service%20centre.%20Parts%20and%20product%20from%20Go%20Charged%20must%20be%20protected%20at%20all%20times%20during%20the%20transit%2C%20so%20please%20prepare%20the%20package%20carefully%20and%20safely.%20Failure%20to%20package%20the%20parts%20properly%20could%20cause%20further%20damage%20in%20transit%2C%20and%20cause%20further%20disruptions%20to%20the%20warranty.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22What%20are%20the%20extents%20of%20the%20warranty%3F%22%2C%22hongo_content%22%3A%22Unless%20otherwise%20provided%2C%20the%20sole%20remedy%20under%20the%20above%20warranty%2C%20or%20any%20implied%20warrant%2C%20is%20limited%20to%20the%20replacement%20of%20defective%20components%20and%20parts%20at%20the%20sole%20discretion%20of%20Go%20Charged.%22%7D%5D” accordion_preview_image=”” hongo_font_title_setting=”” hongo_font_content_setting=””][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” parallax=”content-moving” full_width_header_sticky=”0″][vc_column hongo_bg_image_type=”cover-background” desktop_height=”900px”][vc_single_image image=”99395″ img_size=”full” hongo_bg_image_type=”cover-background” desktop_bg_image_position=”bg-position-center-center”][/vc_column][/vc_row]